When making a joint decision, parties should collaborate, not compromise

Once the swimlane, procedure or work instruction is defined, the job is done, right? Well, not exactly…

3 quick tips to keep performance measure teams moving forward during tough times With limited resources, most employers are cutting back and looking for ways to keep their employees engaged – delivering high quality service and support to customers. Here are 3 quick and easy ways to help your team stay engaged during tough times [...]

Winning balanced scorecards require a robust CAPA system Peak performers see the ability to manage change as a necessity in fulfilling their missions  -Charles Garfield Balanced scorecard reviews are most effective when they are governed by procedures that hold metric owners responsible and accountable for performance. When there is a material change in performance, a [...]

Executing Your Organizational Strategy Using The Balanced Scorecard   According to a Fortune Magazine study, 70% of CEO failures were due to poor execution of good strategies.   The Balance Scorecard is one of the most widely adopted strategic planning tools used by successful business, industry, government, educational and nonprofit organization leaders, today. Its function [...]